Privacy Policy

At www.dranishkrsaha.com, we are committed to protecting the privacy, confidentiality, and security of personal information shared by visitors and users of this website. This Privacy Policy explains how information is collected, used, stored, and safeguarded when you access or interact with this website.


By using this website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect


We may collect the following types of information:


a. Personal Information

When you voluntarily submit details through contact forms, appointment requests, or inquiries, we may collect:

  • Name
  • Phone number
  • Email address
  • Age, gender, or basic health-related information (if shared voluntarily)
  • Any other information you choose to provide


b. Non-Personal Information

We may automatically collect certain non-identifiable data such as:


  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website
  • Referring website or source


This data is used only for analytical and website performance purposes.


2. Use of Information


The information collected is used for the following purposes:

  • To respond to inquiries and appointment requests
  • To provide relevant medical or service-related information
  • To improve website functionality, content, and user experience
  • For internal record-keeping and administrative purposes
  • To comply with legal or regulatory requirements, if applicable

We do not sell, rent, or trade personal information to third parties.


3. Medical Confidentiality


Any health-related or medical information voluntarily shared through this website is treated with strict confidentiality. However, submitting information through this website does not establish a doctor–patient relationship unless confirmed through an in-person or formal consultation.


Users are advised not to share sensitive medical details unless specifically requested by authorized clinic personnel.


4. Cookies and Tracking Technologies


This website may use cookies or similar technologies to:

  • Enhance user experience
  • Understand website traffic and usage patterns
  • Improve website performance

Cookies do not collect personally identifiable information. Users can choose to disable cookies through their browser settings; however, some website features may not function optimally as a result.


5. Data Security


Reasonable administrative, technical, and physical safeguards are implemented to protect personal information from unauthorized access, alteration, disclosure, or misuse.

While we strive to protect user data, no method of data transmission over the internet is completely secure. Therefore, absolute security cannot be guaranteed.


6. Third-Party Links


This website may contain links to external or third-party websites for informational purposes. We are not responsible for the privacy practices, policies, or content of such external websites. Users are encouraged to review the privacy policies of those sites before sharing any information.


7. Information Sharing and Disclosure

Personal information may be disclosed only in the following situations:

  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of the website, doctor, or users
  • With trusted service providers solely for operational purposes, under confidentiality obligations

No information is shared for marketing or commercial gain.


8. Children’s Privacy


This website is not intended for use by children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors. If such information is identified, it will be removed promptly.


9. User Rights


Users have the right to:

  • Request access to personal information shared
  • Request correction or deletion of submitted data (subject to legal and medical record requirements)
  • Withdraw consent for non-essential communications


Requests can be made through the contact details provided on the website.


10. Changes to This Privacy Policy


This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or website practices. Any updates will be posted on this page, and continued use of the website signifies acceptance of the revised policy.


11. Contact Information


For any questions, concerns, or requests related to this Privacy Policy, users may contact:


Dr Anish Kr Saha

Consultant Nephrologist & Renal Transplant Physician

Via the contact details provided on www.dranishkrsaha.com